What is a LEGO® ID account and how can I use it?
Your LEGO ID account gives you access to a world of experiences at LEGO.com Save your best scores, upload pictures of your awesome models to the galleries, take part in competitions, talk to other LEGO fans via forums, and much more!
Why do I need a username for my LEGO ID?
You can use your username anywhere on LEGO.com to upload pictures to the galleries, take part in discussions with other LEGO fans via the bulletin board and much more. We also use your username to write to you, for example if you forget your password.
Would you like a few tips on creating a username?
Your username should be easy to remember. Do not use personal information such as your first name, or other information which can be used to identify you. You cannot change your username, so choose it carefully.
Why do I have to enter an email address when I create a LEGO ID account?
The email address you enter during registration is only used for account administration. Your email address will not be visible to other users and will not be made public.
If you create an account as a child, you must enter your parents' email address rather than your own.
Can several users create a LEGO ID account on the same computer or device?
Yes. Just be sure to log out any other users first, and you can then create a new LEGO ID account.
Remember to log out when you leave LEGO.com if there are several users sharing your computer. It is not enough to simply close the browser if you have selected "Remember me" on the login page.
My parents have not received an activation email for my LEGO ID. What should I do?
Log in using your LEGO ID and enter the username and password you registered with. You should then be able to resend the activation email – to a new email address if necessary.
If your parents use a spam filter, this may block our activation email.
My parents did not activate my LEGO ID before the deadline. What should I do?
A LEGO ID account is closed if it is not activated within 21 days. You must therefore create a new LEGO ID account. Please note that you will have to choose a different username if you register again.
What happens if I check the "Remember me" checkbox?
You can choose to remain logged in on your computer. If you use a public computer, for example, in a library or school, you must remember to log out when you are finished.
I am having problems logging in using my LEGO ID. What should I do?
Check that your browser has been set to accept cookies. You can normally find this setting in your browser's advanced settings or security settings. If this does not help, we recommend that you delete temporary Internet files.
To children: Ask your parents or the computer owner for permission first.
I have forgotten my password. What should I do?
You have to reset your password before you can create a new one.
Click on "Forgot your password?" on the login page. Enter your LEGO ID username, and you will receive an email explaining how to reset your password.
I have forgotten my username. What should I do?
Click on "Forgot your username?" on the login page.
You will then be asked to enter the email address you used to create your LEGO ID account. The username(s) registered with this email address will then be sent to you via email.
My account has been locked. What should I do?
If you have entered an incorrect password more than five times in a row, your LEGO ID will be locked for one hour before you can attempt to log in again.
How do I delete my LEGO ID account?
To delete your LEGO ID account, log in and click on your username, next to the gear icon. Then click on the "DELETE" button.
Your LEGO ID account and all the profiles linked to the account will be deleted, such as your LEGO Network profile, LEGO Shop profile and VIP points.
We hope you have enjoyed using your LEGO ID account, and register again in the future.
I deleted my LEGO ID account by accident. What should I do?
Unfortunately, we are unable to restore your LEGO ID account due to the legislation on the protection of personal information. You must therefore create a new account.